
IntellecTechs is responsible for all managed IT services for this company located in a single location in Norfolk, VA. IntellecTechs manages their Small Business Server and 15+ users with applications such as Exchange Server 2007, Microsoft SQL Server 2005 and Pervasive PSQL. IntellecTechs ensures that this company is operational 24/7 as it is imperative that their link to the Federal Customs Service is never interrupted. IntellecTechs handled the installation of a small business server, set-up and account management of Ethernet LAN for intranet and internet connectivity, set-up and user troubleshooting for computer peripheral devices and continually providing 24 hour, on-call technical support and/or training for the employees of this customhouse brokerage and international forwarding business.